Service Coordinator

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Job Description

Are you a highly organised Service Coordinator with strong customer service skills and the ability to manage multiple tasks in a fast-paced environment? Join a growing company in Havant and play a key role in delivering outstanding service to customers.

The Role

• Act as the primary point of contact for a portfolio of clients, ensuring excellent customer service.

• Schedule service and remedial works efficiently, ensuring engineers have the correct information.

• Produce detailed and accurate quotations for service contracts, uplifts, and renewals.

• Maintain accurate records in the company CRM system, updating customer details and contracts.

• Order parts, raise purchase orders, and build strong relationships with suppliers.

• Provide daily and weekly reports on service contracts and upcoming jobs.

• Support the service team with administrative tasks, including providing RAMS and associated paperwork.

• Identify opportunities to upsell additional products and services.

Requirements

• Previous experience in administration and account management within a fast-paced environment.

• Strong customer service and relationship-building skills.

• Ability to manage multiple tasks with varying deadlines.

• Excellent written and verbal communication skills.

• Self-motivated, proactive, and highly organised.

Why Apply?

• Salary of up to £30,000 per annum.

• Work in a dynamic and growing company.

• Be part of a team that values integrity, safety, and excellence.

• Opportunities for career development.

Apply now for a quick CV review or contact Steph for more information.

Kingdom People is acting as a Recruitment Agency for their client.